Freeshipping when you spend over A$99
We only deliver to Australia
Your purchases are shipped locally from Australia
Freeshipping when you spend over A$99
We only deliver to Australia
Your purchases are shipped locally from Australia
Contact Us
How to reach us
This form reaches our support team directly. Include your order number whenever the question relates to an existing order — that lets us pull the record up straight away — and enter the email address you want the reply sent to.
- Order status and delivery — your dispatch email carries the tracking number. The order tracking page explains how to use it and what each carrier status means.
- Returns and refunds — what can be returned, in what condition, and how refunds are handled is set out in the returns and refunds policy.
- Product questions — flavour ranges, device specifications, pack sizes and stock questions can all be sent through the form.
- Wholesale and bulk orders — trade pricing starts at 100 pieces. Quantities, mixed-brand orders and trade contact details are on the wholesale page.
LANEVAPE supplies nicotine products to adults aged 18 and over only.
